3 Problems We Solve

Lack of specialization. The boomer and senior market requires specialized care to achieve excellent customer satisfaction, service and successful “up sells/cross sells”. Our model matches experienced boomer and senior call center representatives with your boomer and senior customers with the goal of driving customer satisfaction and higher revenues.

High cost of providing customer service. Managing a call-center is expensive.  Our model can cut total cost of operations by 15%  or more.

Poor spoken English or accents.  The senior market requires clear, accent free speech to communicate effectively. Our agents are all US based of the same  generation as your customers, they can relate to the same “life” issues as your customers.

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Listen to our Calls

Sales Call #1

Sales Call #2

Customer Service Call

Call Center Services:
For companies who sell-to and service Boomers and Seniors

Our boomers and seniors can perform a wide array of tasks in a fun, energetic environment. Our specialty is creating a unique experience for each of our clients. We know that in today’s competitive marketplace, the ability to provide extraordinary customer care can be the make-or-break difference when it comes to a successful customer acquisition and retention strategy. The following are a few of our call center services we provide our clients in the US and Canada:

• Inbound/Outbound Customer Service, FAQ’s, Lead Qualification, Marketing Support, Benefits/Program Solutions, etc.
• Reservations and Appointment Setting
• Sales, Order Processing, Up-selling, Cross-selling, Direct Response Television and New Media
• Inbound Level 1 Technical Support
• Back Office Tasks, such as Instant Message (IM) Chat, Email and Data-entry
• Customized “Concierge” Services

For more information, download the Overview of Tree Rings